JPG/PNG to PDF — Troubleshooting

Troubleshooting and recovery steps for JPG/PNG to PDF.

JPG/PNG to PDF troubleshooting

Common issues

  • If pages are rotated, fix image orientation before conversion.
  • If output is too large, reduce image dimensions first.
  • If order is wrong, reorder the list before rerunning.

Recovery steps

  1. Retry with a smaller sample file.
  2. Refresh and run the tool again.
  3. Use an alternative workflow from /tools if needed.
  4. Check /status for current incidents.

What this does not protect

  • Troubleshooting guidance does not guarantee recovery for damaged files.
  • It does not bypass document owner restrictions when cryptography is enforced.